Create a virtual application and technical blueprint through detailed data- and workflow analysis. Focus on usability and aligning functional requirements with users’ expectations and bottom-line business value.
Complete transparancy for the client on the progress of the development. Client access for testing.
Design and implement a communication plan (essential for buy-in). Set-up training material and train the end-users and/or key-users. Technical and process support to end-users.
Data quality monitoring and process status reports. Data analysis based on the concept of Return on Human Capital Investment. Continuous pro-active improvements to existing processes (feedback mechanism) and identification of additional needs.